Outage

Pritunl Server Outage Mode

Pritunl server versions since v1.32.4465.96 have the ability to continue functioning with a full outage of all third party services including the Pritunl application servers and single sign-on services. By default the subscription will remain cached and active for several days. If the server was upgraded to v1.32.4465.96 or later it will retain the subscription even if the host is restarted. Updating the server after the outage has started will require reaching the license server before working.

Single Sign-On Outage

The Bypass Single Sign-On mode in the server settings will allow users to connect without any validation from the single sign-on provider. This can only be enabled if Device Authentication is also enabled, this will allow the system to maintain a high level of authorization during the outage.

Once this is done users will be shown the prompt above when connecting and will need to provide this code to an administrator. The administrator can then find the device in the Pritunl web console either in the dashboard under Devices Pending Registration or if there are a large number of pending devices the user can be searched from the Users tab and the pending approval will be shown under the right drop down menu for that user. After the device has been approved they will be able to connect without requiring any third party services.